Day-to-Day Management

Today's businesses are getting the most from their IT budget with all-inclusive Managed Services packages designed to provide system monitoring, maintenance and troubleshooting like a full-time IT staff at a fraction of the cost. With a Managed Service package from MSEDP, we'll use remote technology to monitor the health of your computers and network around the clock.

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24/7 Monitoring

With our cutting-edge software, we get alerted when systems are acting up or are down, even if its 2am. This type of monitoring service allows us to be proactive rather then reactive to ensure that you are running optimally during business hours.

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Managed Services Programs Offer Two Things Every Business Needs:
Reliable Network Performance
  • With Managed Services, your IT infrastructure gets the attention it needs when it needs it. Our goal is to identify and fix system issues before they cause downtime. With our daily reporting tools we have a birds eye view of your entire network.
Predictable IT Budget
  • Our all-inclusive flat-rate Managed IT Service gives you back control of your technology expenses. And since MSEDP can also supply hardware and software when you need it, you can rest assured that you're getting the lowest costs for all of your IT needs.

Unlimited Helpdesk Support

You get FREE Unlimited Helpdesk Support with ANY of our Managed Services Packages. Call us anytime you have a issue with a covered device and don’t get charged extra. Outlook not opening? Internet Slow? Screen upside down? Forgot your password? Call as many times as you want for 1 low price each month.

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What to Expect from a Managed Services Program
  • Asset monitoring for all networked servers, workstations and devices.
  • Swift behind-the-scenes response to detected errors or abnormalities to avoid any downtime.
  • Support for mobile devices, including phones, tablets and laptops.
  • Software and operating system updates.
  • Backup setup and validation.
  • Help desk support.
  • Monthly preventive maintenance routines.
  • Regular security patching across servers and workstations.
  • Regular reviews of system logs and reports.
  • Virus and malware prevention, detection and remediation.
  • New user account setup and administration.
  • Strategic consulting with a dedicated Technical Account Manager to plan future IT projects.
  • The benefits of a full-time IT department without hiring a single technician.
  • Additional support for your existing IT manager, if you have one—e.g., leave monitoring, periodic maintenance routines and troubleshooting to us!
  • Discounted on-site support visits when needed (free hours included with Silver & Gold packages).
  • Affordable monthly flat fee calculated on network size.
Compare Our Managed Services Packages

Three service levels means there's a Managed IT Services package that’s just right for your business. Monthly rate is based on the number of devices to be managed. Call us today with a count of workstations, servers, printers and other network devices, and we’ll show you how affordable and worry-free MSEDP Managed Services will be for your business.